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Canada ⋅ Full time

Customer Success Manager in Canada

Ready to make an impact? Join DanBred as our new Customer Success Manager in Canada.

DanBred is looking for a Customer Success Manager to support our Canadian customers in realizing the full value and genetic potential of DanBred genetics. The position combines customer success, breeding-program management, production expertise and implementation support. You will take ownership of the customer journey from breeding plans and targets, through development of breeding animals, to the successful introduction of DanBred genetics into commercial production.

Your primary objective is simple: help customers turn genetic potentialinto measurable production results.

Your key responsibilities

  • Help customers on DanBred's maternal in-house multiplication program (GenePro), establish and execute a structured breeding program aligned with future replacement needs and production objectives.
  • Support the practical implementation of DanBred recommendations from birth until entry into the breeding herd.
  • Develop and execute a structured First-Cycle Success Plan so the customer is prepared to capture the additional potential of DanBred genetics from the beginning.
  • Create an ongoing performance dialogue based on agreed KPIs, clear actions and documented progress.
  • Act as the key coordination point for the customer's GenePro program and ensure that the right expertise reaches the customer at the right time.

What we are looking for

  • Strong practical experience from modern commercial swine production.
  • Solid understanding of breeding-herd management, replacement gilt production and breeding programs.
  • Knowledge of mating strategies, breeding-stock production and genetic flow.
  • Strong understanding of sow management, reproduction and gilt development.
  • Practical understanding of feeding and management of breeding animals.
  • Experience with highly prolific sow genetics, large-litter management and colostrum management.
  • Ability to interpret production KPIs and convert data into practical actions.
  • Experience from production management, technical service, consulting or a similar customer-facing role.
  • Strong communication and relationship-building skills across farm teams, production management and senior management.
  • A structured, proactive and solution-oriented working style.
  • Ability to coordinate specialists and drive implementation without formal authority.
  • Strong written and spoken English and Spanish.
  • Willingness to travel regularly to customer locations throughout Canada and occasionally international.
  • Committed to high ethical standards guided by DanBred’s Code of Conduct.

Reporting & collaboration

Our Customer Success Manager will report to the Country Manager, Canada, and work closely with colleagues across the Americas and Denmark. It is a home-based role with frequent travel across Canada and occasional international travel.

About DanBred

DanBred is a global leader in pig genetics and service solutions for pig producers. With over 120 years of experience, we have developed a comprehensive concept that supports the breeding of healthy, efficient pigs—producing more with fewer resources. Our work contributes to improved food quality, enhanced sustainability, and better animal welfare worldwide. DanBred employs 184 professionals across 18 countries.

 

As our new colleague, you will be part of a company experiencing both rapid growth and ambitious strategies. In addition, you can expect relevant professional training, and you will have the flexibility to manage and develop your job.

Interested?

If this position sounds just like you, we would love to hear from you. Please submit your application and CV no later than 25 November.  We conduct interviews on an ongoing basis and may close the recruitment process early if the right candidate is found.

 

For more information about the position, please contact Dave Vandenbroek by email dave@danbred.com or by telephone +1 5196739574.

 

We process your application and data in accordance with data protection regulations, and data is only processed internally by the HR department and hiring managers. Your application and data will be stored as long as the position is being recruited. Once the position is filled, all applications and data will be deleted no later than 30 days after the rejection date. The purpose of this storage is to document that the recruitment process has been conducted fairly and legally.

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